Melbourne AI Lab

Custom software

Small, focused tools built around the way your team already works — no bloated off-the-shelf systems.

ABOUT

What it is

Small, focused tools built around the way your team already works. If you're juggling spreadsheets, paper and three different apps for one job, we build one simple tool that does exactly what you need and nothing you don't.

Sound familiar? “A spreadsheet that has outgrown itself”

What goes in, what comes out

  • Spreadsheets
  • Paper & whiteboards
  • How your team works
One small tool that fits
JOBS

Jobs it takes off your plate

Custom softwareTypical jobs
  • Job and booking boardSee who is doing what, and when, on one screen your whole team can open on a phone.Pings you
  • Quote builderPick the job and materials, and a quote in your own layout is ready for you to check and send.You approve
  • Customer upload pageCustomers upload photos or forms through a link, and they land in the right folder, named properly.Runs itself
  • Simple dashboardPull numbers from Xero, your sheets and your booking system into one page you can check in ten seconds.Runs itself
ROUTE

How we work

Five stops: chat first, quote, then build.

  1. Discovery chat

    We watch how the job is done today, warts and all.

  2. Plan & free quote

    We sketch the smallest tool that helps, and quote it.

  3. Build

    We build in short steps and you try each one.

  4. Handover & training

    Training for your team, plus a plain-English guide.

  5. Ongoing support

    Fixes, tweaks and new features as the business grows.

TOOLS

Tools we work with

We start with the ones you already use.

  • Python
  • Xero
  • Microsoft 365
  • Google Workspace
  • Square
  • Shopify
  • OpenAI / Claude API
Q&A

You might be wondering

Will this be expensive?

Every job starts with a free 30-minute chat and a free quote, so you know the cost before you commit. We usually suggest starting with one small, useful thing and adding more only if it works for you.

I'm not technical. Can we still work together?

Yes. We explain things in plain English (or 中文), do the setup for you and show your team how to use it. You don't need to know what an API is.

What if it breaks after you've left?

We hand over simple notes and training, and offer a monthly care plan if you'd like us to keep things running and up to date. You can also look after it yourself.

Is my customers' data safe?

We only ask for the access a job needs, set things up in accounts that are in your name, and tell you where information goes. Your data stays yours. See our Privacy page for details.

Privacy →

Tell us what eats up your week. We'll show you what can run on its own.

Book a free 30-min consultation